Feedback & Satisfaction

From collection to analysis: truly understand what happened

Organizing an event without measuring its success is flying blind. You invest time, energy, and resources without knowing exactly what worked, what disappointed, or what you should improve for the next edition. The problem isn't collecting feedback. The problem is that it remains unused. You send a Google Form at the end of the event, get 150 responses, and have neither the time nor the energy to read them one by one to extract something actionable. Sweescape transforms this chore into an automated and intelligent process. You collect feedback professionally, get a complete analysis in seconds, and immediately have the information needed to progress.

Automated collection and polished interface

Each attendee automatically receives a unique link to a satisfaction form via the post-event automation you configured. This form, powered by Tally and natively integrated into Sweescape, features two essential questions: A satisfaction rating from 0 to 5, allowing you to quickly quantify the overall perception of your event. And a free comment field, where attendees can detail their experience, point out areas for improvement, or share their impressions. The link is unique for each attendee, ensuring feedback traceability and preventing multiple submissions. The Tally interface remains sleek and professional, far from generic Google Forms that break the user experience right after a polished event.

Smart analysis: AI reads everything for you

Once responses are collected, they are centralized in SweeAnalytics. You immediately access three key indicators: The average global score, synthesizing your attendees' general satisfaction. The Net Promoter Score (NPS), measuring your attendees' propensity to recommend your event. And the completion rate, indicating how many attendees actually answered the form. But Sweescape goes further. The integrated AI reads all free comments, identifies recurring trends, and generates a synthetic summary for you in seconds. This structured summary tells you precisely what was a hit (unanimously praised strengths), what didn't please (recurring irritants or expressed disappointments), and most importantly, concrete areas for improvement for your next event. You go from 150 scattered comments to a clear and actionable vision in one click. No more spending two hours manually reading every return hoping to identify a pattern.

Structured feedback, continuous improvement

The real advantage of this approach lies in its simplicity of execution. For each event where you wish to gather feedback, you activate the feedback automation. Once configured, it runs automatically without manual intervention from you. You choose whether or not to activate this feature according to your needs. Some events require detailed feedback to progress, others don't. You keep control. This structured collection, when activated, allows you to compare events with each other, track your NPS evolution over time, and identify improvements that really worked. Organizing a series of similar seminars? You immediately visualize if adjustments made between two editions improved satisfaction. Testing a new format? The analyzed feedback confirms or refutes the relevance of the experiment. This optional feedback loop transforms every event into a learning opportunity. You no longer repeat the same mistakes, you capitalize on what works, and you progress methodically.